Category Archives: Uncategorized

Social media changed the game when it comes to customer service, if you don’t want to go through the effort of calling the customer support line, no problem! Just send the company a message via their Twitter, Instagram, Facebook page, whichever they may have. A lot of businesses have made the effort to scan allContinue reading “Customer Service”

Now that social media has become such a large part in so many people’s lives, not only do you see people gaining popularity on it, but you see artists getting their work out there, and businesses becoming either networking or attempting to reach their target audience. News tends to spread like a wildfire on socialContinue reading “Growing The Business”

I am constantly on social media, seeing companies interact with its customers in so many different ways, attitudes, and tones. There’s some companies that do it right and others that do too much! An example of this would be the brand Planters, part of Heinz, they recently killed off their mascot, Mr. Peanut and introducedContinue reading “Customer Engagement”